Building Manager

Job Title: Building Manager Working Hours: Monday to Friday 7:30AM - 5PM and Saturday 8AM - 12PM Location: East London Role Overview We are seeking a professional, service-oriented Building Manager to be the first point of contact for our guests and visitors. The Building Manager will provide exceptional customer service, assist with inquiries and requests, and ensure a welcoming, efficient experience for everyone interacting with the property. Key Responsibilities Greet guests and visitors in a polite, friendly, and professional manner. Respond promptly to inquiries via front desk, phone, email, and in-person. Provide information about the building''s facilities, amenities, and local services. Coordinate and manage guest requests such as reservations, transportation arrangements, deliveries, and package handling. Maintain accurate records of guest interactions and requests. Monitor public areas for cleanliness and safety; report or escalate maintenance or security issues as needed. Assist with access control procedures, visitor registration, and issuance of temporary passes where applicable. Collaborate with other departments (maintenance, security, management) to resolve guest issues and ensure smooth operations. Uphold standards of confidentiality, professionalism, and customer service at all times. Required Qualifications and Skills Strong customer service and interpersonal skills. Excellent verbal and written communication. Attention to detail and good ..... full job details .....