Brokerage Assistant

We are looking for an experienced and organised Brokerage Assistant to join the Commissioning Team within Adult Social Care at Hackney Council.This is an excellent opportunity for someone with experience within health or social care, brokerage, placement finding or care coordination who is confident working with providers, social care professionals and internal teams.The RoleAs a Brokerage Assistant, you will support the Brokerage Team with sourcing, arranging and amending packages of care, including residential and nursing home placements and supported living services. You will also play an important role in maintaining accurate information on placements, support packages, provider availability and associated costs.Key responsibilities will include:Supporting Brokerage Officers to source and arrange suitable care and support packages.Liaising with Social Workers/Care Coordinators, Brokerage Officers, Contract Officers, care providers and Finance teams.Maintaining the care home vacancy database and ensuring information is accurate and up to date.Liaising directly with providers regarding service provision and availability.Monitoring provider compliance and escalating issues where appropriate.Participating in the team''s duty system, responding to and filtering telephone calls, emails and other communications.Updating Mosaic and CM2000 as required.Maintaining accurate records to support financial information, budget forecasting and community care charging.Working closely ..... full job details .....