Breakfast Manager

Following a multi-million-pound transformation, The Welbeck Hotel has emerged as a modern classic in the heart of Marylebone . Formerly the Holiday Inn London Oxford Circus, our reimagined 164-bedroom hotel blends 19th-century architecture with a contemporary, upscale boutique feel.Were now looking for a passionate and driven Breakfast Manager to lead our morning experience. This is your opportunity to be part of something extraordinary from the very beginningshaping a key part of our guests day in a hotel committed to excellence.Your Role: Start the Day the Welbeck WayWe believe an unforgettable hotel stay begins with an exceptional breakfastand that starts with you . As our Breakfast Manager , you will:Lead from the front: Inspire, train, and manage a team to deliver warm, professional, and proactive service from early morning through to late breakfast.Deliver standout service: Ensure seamless daily breakfast operations, from buffet setup to

la carte service, while consistently exceeding guest expectations.Drive performance: Upsell menu items, encourage guest feedback, and continuously look for ways to improve both revenue and satisfaction.Maintain standards: Be present on the floor, spot issues before they happen, and make sure every guest feels welcomed, relaxed, and well taken care of.Collaborate cross-functionally: Work closely with the kitchen, housekeeping, and front office teams to ensure a coordinated and consistent guest experience.Support operations: Handle guest queries and payments confidently and efficiently, and ensure smooth service even during peak times.What Were Looking ForTo thrive in this role, youll bring:Hospitality experience with proven team leadership in a similar role (e.g., Restaurant Supervisor or Assistant Manager, ideally in a hotel environment).A genuine passion for customer service and a flair for creating special moments through hospitality.Excellent communication skills , both with guests and your team.The ability to stay calm under pressure , multitask and manage time efficiently.Flexibility to work early mornings, weekends, and bank holidays.A good command of the English language and eligibility to live and work in the UK.Why Join Us?At The Welbeck, we believe in creating memorable experiences not just for our guestsbut for our people too.Free meals while on dutyDiscounted hotel stays worldwide through IHG Friends and Family programmeStaff discounts on food, drink and hotel servicesOngoing training and developmentRegular team social eventsA chance to make your mark in a newly refurbished, high-profile hotelAbout The Welbeck HotelReimagined for modern luxury while honouring its heritage, The Welbeck is poised to become one of Marylebones most admired addresses. With 164 stylish bedrooms, a distinctive food and beverage offering, and a guest-first philosophy, we aim to set a new standard for boutique hospitality in central London.If you''re an early riser with a passion for people, service, and creating great starts to the daywed love to meet you.

Job Types: Full-time, Permanent

Experience:Customer service: 1 year (preferred)Supervising: 1 year (preferred)

Work authorisation:United Kingdom (required)

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