Breakdown Coordinator

27,800 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon-Fri no weekend work, sick pay scheme, free onsite parking This Breakdown Coordinator, plays a key role in coordinating maintenance, repair, and breakdown activities to ensure efficient service delivery and high levels of customer satisfaction. Acting as a central point of contact out of our Elland site, the breakdown coordinator role involves managing incoming service requests, allocating Field Service Engineers, and maintaining accurate records across internal systems. Responsibilities of our Breakdown Coordinator To take customer calls and log repair notifications.To allocate appropriate Field Service Engineer response to meet customer requirements.Liaise with UK service supervisor and Service Manager regarding any issues that may arise.Keep customers updated on the reported job progress.Ensure all jobs are entered onto the appropriate in-house computer system.To reschedule jobs and resources according to emerging customer needs and resource availability.Undertake any other duties consistent with the purpose of this job or to support the needs of the business What were looking for in our Breakdown Coordinator Great time management and ability to prioritise workloadGreat communication skillsAbility to communicate with internal and external stakeholdersAttention to detailIdeally service or breakdown coordinator experienceBenefits of our ..... full job details .....