Brandstand Communications - Account Manager - Beauty & Wellness (London)

OverviewClient Support and Communication

Responsibilities

Partner closely with senior team members to nurture strong, proactive client relationships across beauty, skincare, and wellness accounts.

Lead day-to-day client communications, including regular calls and meetings, managing critical paths, and ensuring deliverables and KPIs achieved.

Act as a key point of contact for clients, offering strategic input and flagging emerging opportunities or challenges.

Stay up to date with client activities, competitor landscape, and wider industry trends to help shape proactive recommendations.

Assist in the development of strategic comms plans, presentations, and quarterly reviews.

Media Relations and Influencer Outreach: Build and maintain strong relationships with beauty and health journalists, content creators, and influencers, nurturing contacts that lead to meaningful coverage.

Lead on drafting and distributing press releases, media alerts, influencer briefs, and targeted pitching.

Secure consistent media placements and influencer collaborations across traditional and digital channels.

Monitor and evaluate coverage, flagging hero placements and learnings to the team and clients.

Campaign and Project Management: Support the planning, execution, and optimisation of integrated PR and influencer campaigns.

Own logistical elements of activations—from sampling, seeding, and mailers to event coordination and ambassador partnerships.

Manage timelines and workflow across internal teams, partners, and suppliers to ensure smooth delivery and high standards.

Track budgets, liaise with vendors, and ensure all activity remains within scope.

Content and Reporting: Prepare clear, insightful campaign reports showcasing media results, influencer content, KPIs, and earned value.

Gather insights to inform recommendations, optimise future activity, and add strategic value for clients.

Contribute creative concepts and trend-led thinking to campaign brainstorms, new business decks, and thought leadership opportunities.

Support in the creation of engaging press materials, brand narratives, and client documents.

Qualifications

4+ years of experience in PR and communications, ideally within a fast-paced agency environment.

Proven track record in beauty and wellness PR is essential.

Demonstrated ability to manage and execute successful influencer and VIP engagement campaigns, from seeding to activation.

Confident in using media monitoring and reporting tools (e.g., Cision, CoverageBook, Kolquare) and social platforms to track performance and uncover insights.

Experience planning and delivering survey-led campaigns, including consumer insights, data storytelling, and media sell-in.

Brings a blend of creativity and commercial acumen—able to spot trends, think strategically, and deliver bold yet brand-aligned campaigns.

Organised, detail-oriented, and thrives in a fast-paced, deadline-driven environment.

A team player who brings energy, ideas, and a solutions-first mindset to collaboration.

Has a growing network of relevant media and influencer contacts.

Demonstrates a genuine interest in consumer health and beauty communications and is eager to offer clients fresh thinking and integrated campaign ..... full job details .....