Branch Sales Supervisor - Builders Merchants

About Our Client: Our esteemed client, one of the UK''s foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Branch Sales Supervisor to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch.Position Overview: As a Branch Sales Supervisor, you will play a pivotal role in driving sales for the branch and managing the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, generating sales, motivating the sales team, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales.Principal Duties and Responsibilities:Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch.Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter.Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities.Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers.Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships.Administrative Efficiency: Manage daily administrative tasks, including staff ..... full job details .....