Branch Manager Yopa Dumfries and Galloway

BRANCH MANAGER (Full-Time) KEY DETAILS Location: Dumfries Office. Hours per week: 40 hours Hours of work: Monday to Friday (8:30 - 17:00) Purpose of the role: Due to continued growth, we have a unique opportunity to join our successful Dumfries branch in this newly created role of Branch Manager. Yopa DG are the leading property specialists in South-West Scotland. The reputation of Yopa Dumfries and Galloway brand has been built on the back of our successful track record of sales, instructions, unrivalled market knowledge and exceptional customer service. The Branch Manager will have responsibility for managing the Dumfries branch, providing coaching and support to all members of the team. The role will be responsible for delivering an exceptional customer service experience and operating effective sales processes and reporting systems in order to achieve the branch''s financial targets and KPIs. You will also work alongside the Company Director to identify opportunities for business development and to implement a marketing plan that delivers the businesses growth targets. The role will be responsible for ensuring the team is operating as effectively and efficiently as possible, continually looking for ways to improve service experience through better use of systems and more effective processes and ensuring that all compliance and administration requirements are met. You will proactively support the development of all team members to enable them to reach their potential. ..... full job details .....