Branch Manager, Steve Madden, Westfield White City

About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against RacismWE NEED YOU TO:Ensure service standards are consistently met in your store, through regular team motivation, training and developmentBe a mentor for your team by demonstrating service standards and leading by exampleEnsure store and company sales targets are consistently achieved by setting and monitoring these for your store and teamRegularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when neededEnsure operational objectives of the store and company are upheld and maintainedEnsure all policies and procedures are consistently maintained through high standards of compliance at all timesMaintain strong relationship with senior stakeholders and area manager by providing regular updateRecruit and onboard talent for your store, whilst working with the HR talent teamRegularly communicate store activities with Regional Management and teamMaintain a high-performance team through regular one- to-one meetings.Build and maintain excellent customer relationships for repeat businessManage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas and salesMonitor and manage stock deliveriesWork with head office merchandising team to ensure restock accuracyCoordinate store stock take and main stock accuracy standardsPlan, organise and execute impactful store promotions to boost overall sales for storeProtect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelinesKeep up to date with new fashion trendsBe an ambassador for your team and storePrevious retail management experienceStrong understanding of fashion trends and brandsPossess a strong sense of leadershipExcellent communication skillsAbility to stay composed during stressful situationsAbility to create and sustain great relationshipsExperience in setting team targets and driving salesTo be immaculately presented and representative of the brandCompetitive basic hourly rateGenerous bonus structureAmazing employee discountsFabulous shoes!Our StoresThe first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against ..... full job details .....