Branch Manager

Purpose and objectives of the roleTo manage and operate the agency independently, growing sales and enhancing GoldUnion''s presence in the local area.The Branch Manager will be responsible for driving branch performance, ensuring regulatory compliance, andmaintaining the highest standards of accuracy, security, and customer trust.Main duties and responsibilities Manage and operate the agency independently. Assess and purchase precious metals from individual clients. Ensure smooth operations and excellent presentation of your branch using your interpersonaland negotiation skills. Comply with all relevant laws and regulations. Increase sales through a pre-defined marketing strategy in collaboration with the regionalmanager. Ensure the branch meets sales targets, KPIs, and profitability goals.Trading and Customer Service Conduct buying and selling transactions for precious metals. Provide accurate valuations and explain pricing clearly to customers. Build strong customer relationships and maintain a reputation for trust and integrity. Handle high-value transactions with precision and professionalism.Compliance and Risk Management Ensure full adherence to AML, KYC, and anti-fraud procedures. Maintain accurate records, transaction logs, and audit-ready documentation. Implement security protocols for cash, metals, and sensitive information. Identify and escalate suspicious activity in line with regulatory requirements.Leadership and collaboration Train new recruits for the ..... full job details .....