Branch Manager

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Pickfords Team, with a passion to exceed our company''s expectations. JOB PURPOSE: - To lead and manage the branch team to achieve revenue, margin and contribution targets. This will be achieved through the efficient planning, monitoring and management of the daily operation. - Deliver a consistent superior service in line with the company quality standards. - The role will also be responsible for full compliance to Health and Safety and Transport Legislation. - Comply with company cash management guidelines RESPONSIBILITIES: - Full responsibility for branch contribution. - Planning, monitoring and management of the daily operation. - Accurate cost reporting on Navision e.g. wages, PO s etc. - Complete pre move call 48 hours prior to each move. - Manage margins by job via PF10 report. - Close / sign off all jobs on a weekly basis. - Complete weekly trading report and monthly forecast. - Proactively manage people, vehicles and materials required to meet the number of moves planned, including staff levels and holidays. - To manage all staff to achieve appropriate KPI s. - To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion. - ..... full job details .....