Branch Manager - Financial Services

Job Role: Branch Manager - Financial Services
Location: Preston
Salary: -35,000
Benefits: Bonus, Excellent Pension and Generous Holidays

An exciting opportunity has become available within a thriving financial services company for a motivated and ambitious manager to lead their Preston branch. This role is ideally suited to an experienced leader with a passion for developing people, driving business growth, and delivering exceptional customer service.

Key Responsibilities

• Lead, motivate and develop a high-performing team, fostering a culture of accountability, continuous improvement and service excellence.
• Identify, assess and manage risks in accordance with the risk management framework and regulatory requirements.
• Drive branch performance through the achievement of agreed objectives, contributing to the delivery of strategic priorities.
• Manage complaints in line with the Complaints Procedure, providing resolutions where appropriate and escalating matters when required.
• Develop and maintain strong relationships within the local community, creating opportunities for partnerships, networking and business growth.
• Oversee people management processes, ensuring employee records, annual leave, absence management and performance reviews are maintained effectively.
• Support the ongoing development of team members, encouraging engagement, accountability and professional growth.

What are we looking for?

• A minimum of five GCSEs (or equivalent qualifications), including English and Mathematics at Grade C/4 or above.
• Experience of leading and managing a team ideally within a financial services environment.
• Strong decision-making capabilities and the confidence to work independently when required.
• A high level of attention to detail and a commitment to delivering quality outcomes.
• Commercial awareness and the ability to identify opportunities that contribute to branch growth and success.
• A qualification in Leadership, Management, or a related field would be advantageous.

The Opportunity

This role offers an excellent opportunity for an experienced leader to make a meaningful contribution within a respected organisation. The successful candidate will have the chance to influence branch performance, support community engagement initiatives, and develop a high-performing team while helping to deliver outstanding outcomes for customers.