Branch Manager

Job description:

The role of the Branch Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users, the branch manager role is essential in the running of the branch, accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. The role of the Branch Manager is responsible for compliance for quality internally and for regulators and contract holders The Branch manager will also manage the rostering process for the care workers ensuring the care plans are maintained and that the care workers receive the correct remuneration for their work.

We are looking for someone with:

• Proven turnaround experience in health and social care, particularly in domiciliary services.
• Strong understanding of CQC inspections and regulatory compliance, with a track record of improving ratings.
• Experience in managing large domiciliary care operations, including staff leadership, service delivery, and governance.
• Demonstrated ability to work closely with commissioners to rebuild trust and confidence in service provision.

More information on role and company

• Over 5000 hours
• 450 service users.
• domiciliary care and reablement service (must have DC experience)
• You will manage 300 Carers
• You need to be a registered manager, Min 1x year experience
• Has experience in improving CQC rating

Key Duties/Responsibilities

• Business management
• Service delivery
• Quality assurance
• Managing people
• Managing relationships
• Regulatory compliance
• Health and safety