Branch Manager

Job Advertisement: Branch ManagerLocation: Poulton (Blackpool) Are you a passionate leader ready to make a significant impact in our community? Our client is seeking a dedicated Direct Distribution Branch Manager to join their Poulton Branch. This is an exciting opportunity for a self-driven individual focused on developing and inspiring a team to achieve service excellence.Key Responsibilities:Support the organisation''s Direct Distribution Strategy by proactively generating leads for new business.Identify, assess, and mitigate risks in accordance with the organisation''s risk management framework and regulatory requirements.Achieve and exceed agreed objectives, contributing to the organisation''s strategic plan.Ensure positive member outcomes by applying the principles of Consumer Duty consistently.Manage member complaints effectively, ensuring timely resolutions and appropriate escalation.Oversee branch quality assurance checks and ensure compliance with control procedures.Build external relationships and explore new partnerships to enhance the organisation''s presence in the community.Maintain accurate People HR records, including sickness, annual leave, and performance reviews.Foster a culture of accountability and service excellence within the team.What You Will Bring:Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.Exceptional communication and interpersonal skills.Ability to work independently and make informed decisions.Strong ..... full job details .....