Branch Assistant

Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site. Duties and Responsibilities Prepare, pack, label, and dispatch customer orders accurately and efficiently. Support vehicle loading activities and help ensure stock is transported safely and securely. Maintain high standards of warehouse, trade counter, and branch cleanliness. Provide excellent customer service in person, over the telephone, and through account management activities. Assist customers with enquiries, product availability, alternative product recommendations, and order updates. Support cash handling processes, daily banking activities, and account monitoring procedures. Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives. Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities. Education and Skills Required Previous experience in a customer service, retail, warehouse, ..... full job details .....