https://jobs.co.uk/job/box-office-and-crm-manager-philharmonia-orchestra--f0037140-2f77-4f22-9140-7300b0e34780 RSS feed for Box Office and CRM Manager at Philharmonia Orchestra. en-gb Sat, 20 Jun 2026 21:11:04 GMT https://jobs.co.uk/job/box-office-and-crm-manager-philharmonia-orchestra--f0037140-2f77-4f22-9140-7300b0e34780 https://jobs.co.uk/job/box-office-and-crm-manager-philharmonia-orchestra--f0037140-2f77-4f22-9140-7300b0e34780 Sat, 20 Jun 2026 11:51:29 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura. This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience. As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential. The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with ... Permanent