Bournemouth Town Centre Ranger

Your new company You will be working for a non-for-profit organisation who helps support the local town businesses. Your new roleThe role of the Town Ranger is to provide a visible, approachable, uniformed presence on the streets, and to act as the eyes and ears of the company, dealing directly with a defined range of issues and escalating and reporting any unusual activity to the appropriate authority. A major part of the role involves acting as a welcome host for visitors and customers of the member businesses. The role is a 4-day, 28-hour contract.Key Tasks:-To monitor the area from the streets.To welcome and nurture visitors and shoppers to the town centre.To develop relationships with businesses in the area to better understand the range and breadth of opportunities available to the visitor and thereby to become an ambassador for the town and what it offers.To monitor the town centre area for possible undesirable incidents, therefore ensuring visitors and shoppers feel safe and secure whilst in the area.To identify and report to the CCTV room any issues that cannot be resolved immediately without further intervention.To identify and escalate any situations that cannot be resolved to the relevant authority (Council, CSAS, PCSO or Police) and continue to monitor escalated issues until appropriate actions have been taken.To maintain timely and accurate records of incidents and issues arising.To provide support with identification of known trouble-makers to the CCTV room, ..... full job details .....