Booking Co-ordinator

Job Title: Booking Co-ordinator Trust Location: Buckinghamshire Healthcare NHS Trust Location: Buckingham Hospital, High Street, Buckingham, MK18 1NU Hours: Mon-Fri - 5 days a week, Monday to Friday (1 pm - 5 pm) 20 per week Reference: 89534 What you ll be responsible for: To provide an excellent customer service to patients, their relatives and carers. provide comprehensive administration, booking and appointment service for outpatients and ensure compliance with waiting time targets. To work as part of the Outpatient Reception Team and provide cross-cover for other staff across the department to ensure a consistent and effective reception administration service is always maintained. General Duties Ensure that you always adhere to the Patient Administration Service standard operating procedures, highlighting to a Team Leader any situations where this is not achievable. Provide first class reception services for patients. Receiving patients to the department, capturing the outcome of their appointments and making follow up arrangements where applicable. Provide cross-cover for other staff across the service to ensure a consistent and effective service is always maintained. To attend any meetings relevant to your role. General administrative duties for the department such as filing, photocopying and distribution of mail. 2.Patient Administration Arrange outpatient appointments, where applicable, confirming, cancelling and changing appointments as necessary. Ensure patients ..... full job details .....