Booking Agent

Booking Agent (Reservations / Hospitality / Events)Our client is a bespoke accommodation service specialising in sourcing hotels, serviced apartments, and private housing to individuals and groups. They are seeking a Booking Agent to join their team. This role is Monday-Friday with a salary of up to £32,000.Booking Agent Responsibilities:Research and source suitable accommodation options based on client requirementsCommunicate with hotels and accommodation providers to gather rates, availability, and amenitiesCompile and present accurate accommodation proposals to clientsProcess bookings, manage documentation, and liaise with hotels to ensure smooth reservationsOversee group accommodation bookings, including rooming lists and rate negotiationsMaintain and update the company''s master database with search results and booking detailsAct as a key contact for clients, managing expectations and resolving any in-house guest issuesBooking Agent skills required:Strong communication skills with a professional and confident telephone mannerExcellent spoken and written English with a keen eye for detailAbility to negotiate rates and manage bookings from start to finishSkilled in multitasking and handling multiple projects with accuracyAdaptable, proactive, and able to work under deadlines while supporting team membersProficient in Mac and PC systems, including Microsoft Word, PowerPoint, and Mac MailKnowledge of Excel is essentialAdditional information:A dynamic and vibrant work ..... full job details .....