BMW Corporate Hub Team Leader (Maternity Cover)

About the Role We have an exciting opportunity for an experienced and motivated Corporate Hub Team Leader to join our BMW/MINI Corporate Sales operation in Coventry on a 12 month fixed-term basis. Leading a team of Corporate Sales Administrators, you will play a pivotal role in ensuring the efficient management of customer enquiries, vehicle orders, deliveries, and leasing partner relationships. This is a fast-paced leadership position where you will be responsible for driving operational excellence, maintaining exceptional service standards, and supporting the development of your team. You will act as the key point of contact between the Corporate Hub, dealerships, leasing companies, and internal departments, ensuring a seamless customer journey from enquiry through to vehicle delivery and invoicing. Key Responsibilities Lead, motivate, and develop a team of Corporate Sales Administrators to achieve departmental objectives and service level agreements. Monitor team performance, workload distribution, and productivity to ensure efficient order processing and customer support. Oversee customer enquiries, vehicle quotations, orders, registrations, deliveries, and invoicing processes. Ensure all records and documentation are accurately maintained across internal and manufacturer systems, including Ebbon, eDoc, and Digifile. Manage vehicle lead times and ensure timely communication with customers, leasing companies, and dealerships. Build and maintain strong relationships with ..... full job details .....