https://jobs.co.uk/job/bmc-remedy-and-helix-service-owner-savant-recruitment--8f47af32-eddc-4ee4-ab48-30cae3405e33 RSS feed for BMC Remedy and Helix Service Owner at Savant Recruitment. en-gb Thu, 04 Jun 2026 04:17:00 GMT https://jobs.co.uk/job/bmc-remedy-and-helix-service-owner-savant-recruitment--8f47af32-eddc-4ee4-ab48-30cae3405e33 https://jobs.co.uk/job/bmc-remedy-and-helix-service-owner-savant-recruitment--8f47af32-eddc-4ee4-ab48-30cae3405e33 Wed, 03 Jun 2026 11:54:19 GMT Location: Reading | Salary: 10000-500000 Annual | Type: Contract | Remote - Long-term ContractWe are seeking an experienced BMC Remedy andamp; Helix Service Owner to lead the governance, delivery, and operational performance of enterprise ITSM platforms. This role will be responsible for service strategy, vendor management, stakeholder engagement, and ensuring service excellence across BMC Remedy and BMC Helix environments.Key ResponsibilitiesOwn the end-to-end service strategy, roadmap, and governance for BMC Remedy and BMC Helix.Drive service improvements, platform modernisation, and operational excellence initiatives.Manage third-party vendors, ensuring delivery against SLAs, KPIs, and contractual commitments.Oversee application development, operations, maintenance, and change delivery activities.Ensure service stability, availability, performance, and continuous improvement.Lead and develop the service team, fostering accountability and high performance.Act as the primary point of contact for business stakeholders, managing priorities, communications, and escalations.Skills andamp; ExperienceStrong experience leading enterprise IT services, platforms, or business-critical applications.Proven track record in service ownership, service delivery,... Contract