https://jobs.co.uk/job/bmc-helix-architect-infoplus-technologies-uk-ltd--cbd4a3b4-742c-456b-9576-a939ed853347 RSS feed for BMC Helix Architect at Infoplus Technologies UK Ltd. en-gb Thu, 27 Aug 2026 20:53:47 GMT https://jobs.co.uk/job/bmc-helix-architect-infoplus-technologies-uk-ltd--cbd4a3b4-742c-456b-9576-a939ed853347 https://jobs.co.uk/job/bmc-helix-architect-infoplus-technologies-uk-ltd--cbd4a3b4-742c-456b-9576-a939ed853347 Wed, 26 Aug 2026 11:53:45 GMT Location: Andover | Salary: 10000-500000 Annual | Type: Contract | Role: Senior Engineer/Architect Type: Contract Location: Andover - 2 days per week onsiteClearance: Active SC Clearance Required We are specifically looking for SC Cleared contractors with a strong engineering and architecture background, preferably within Defence, MOD, Government, or other highly regulated environments. Key Requirements: Key Responsibilities 1. Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. 2. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. 3. Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. 4. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. 5. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. 6. Act as Level 3 escalation point; monitor platform health, manage upgrades and patches. 7. Collaborate with stakeholders to align platform capabilities with ITIL v4 processes and business strategy. 8. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills andamp; Expe... Contract