https://jobs.co.uk/job/bmc-engineer-qualient-technology-solutions-uk-limited--7178a995-1664-44ef-8e86-725218a8be24 RSS feed for BMC Engineer at Qualient Technology Solutions UK Limited. en-gb Tue, 21 Jul 2026 23:14:07 GMT https://jobs.co.uk/job/bmc-engineer-qualient-technology-solutions-uk-limited--7178a995-1664-44ef-8e86-725218a8be24 https://jobs.co.uk/job/bmc-engineer-qualient-technology-solutions-uk-limited--7178a995-1664-44ef-8e86-725218a8be24 Tue, 21 Jul 2026 11:52:41 GMT Location: Andover | Salary: 10000-500000 Annual | Type: Contract | We are Looking for BMC Helix ITSM Engineer Based in Andover with Active SC Clearance Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. Act as Level 3 escalation point; monitor platform health, manage upgrades and patches. Collaborate with stakeholders to align platform capabilities with ITIL v4 processes and business strategy. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills andamp; Experience Required 8+ years'' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency in AR System workflow (Filters, Escalations, Active Links) a... Contract