Billings and Benefits Officer

OverviewJob Openings: Billings and Benefits Officer

I am currently seeking a Billings and Benefits Officer in Basildon. The purpose of this post is to administer all aspects of Council Tax billing, up to and including the issue of the bill and Housing Benefit and Local Council Tax Support assessment, ensuring a high standard of quality and accuracy of work.

Duties of the Successful Billings and Benefits Officer

Day-to-day administration of Council Tax billing and benefits processes, whilst seeking to promote efficiency and continuous improvement

Interpretation of Council Tax and Benefits legislation, ensuring that processes and decisions apply in accordance with law and policy guidelines

Administer the Local Council Tax Support Scheme in accordance with local policy and guidelines

Respond to requests from customers for clarification of decisions, providing statements of reasons, correcting any errors discovered and reconsidering any decisions where appropriate

Experience the successful Billings and Benefits Officer will bring

Demonstrable experience of working in a benefits section or in a similar environment dealing with income-related assessments

A good working knowledge of Council Tax and Housing Benefits law and procedures

Experience of customer/public contact demonstrating good communication and interpersonal skills

Experience of accurately maintaining and interpreting personal and financial data

If interested in this Billings and Benefits Officer vacancy, please apply/contact Holly @ Empro Group. Or refer ..... full job details .....