Billing Executive

About the Role We are seeking a detail-oriented and organised Billing Executive to join one of local client s finance team. The successful candidate will be responsible for ensuring the accurate preparation, processing, and management of invoices, credit notes, and billing queries, while supporting the wider finance function with reporting and compliance. Key Responsibilities Setting up new accounts on our billing system, updating customer accounts with further details when necessary Adding new services to customer accounts Updating wholesale/retail costs for existing services, which ensures that all monthly profit is reported correctly Responding to customers billing queries. Directly contacting the customers and collaborating with colleagues to provide specialist knowledge, enabling the resolution of customer issues Compiling out of contract reports, updating end dates on the billing system and reporting on out of contract services for the management and sales team Monthly invoice run for 800+ customers, investigating any differences on average monthly invoices to ensure accuracy before invoices are sent Identify opportunities to improve our processes and tools to prevent delays and issues with billing Assisting the accounts executive with aged debt control including: Sending overdue invoices and statements to customers. Working with the operations and sales teams to investigate any disputes on invoices to allow minimal delay in payment. Calling customers to request ..... full job details .....