Billing Assistant

Our client is a fast-growing Managed Service Provider specialising in Managed IT Services, Business Communications and Cyber Security Solutions for organisations across the UK and UAE.This position has been created within the Finance Team to strengthen the billing process and support client enquiries across the Billing and Accounts functions.ROLES and RESPONSIBILITIESKey expectations, roles and responsibilities include:Managing monthly billing cycles within Xero, Abillity and Tekton billing systemsAssigning rejects and creating tariffs to ensure accurate billing IDs across all customer accountsSupporting client billing enquiries and responding promptly to resolve issues, disputes or invoice changesReviewing supplier charges to ensure cost prices are accurateLiaising with suppliers regarding any incorrect charges and ensuring appropriate credits are appliedUpdating Zoho tickets in a timely manner to provide clients with up-to-date responses and completed actionsAssisting clients with sending Statements of Account and applying Credit Notes within XeroDemonstrating the organisation''s core values of Attitude, Integrity and PerseveranceREQUIREMENTSExperience with Abillity, Cascade, Tekton, Affinity or other billing systemsProficiency in Microsoft Outlook, Word, Excel, PowerPoint and CRM systemsStrong problem-solving mindsetExcellent organisational and communication skillsAbility to work both independently and collaborativelyFull UK driving licenceWillingness to travel and work ..... full job details .....