Billing and Customer Accounts Administrator

Billing and Customer Accounts Administrator Greater Belfast Area (own transport or access to public transport essential) £25,000 - £30,000 DOE (£12.82 - £15.38 per hour) 37.5 hours per week Early finish every Friday Hybrid Working Up to 2 days from home following training Temporary Contract (6-8 weeks initially with potential for extension) Join a Leading Utilities Company Apple Recruitment is delighted to be recruiting a Billing and Customer Accounts Administrator on behalf of a leading utilities company in the Greater Belfast Area. This is an excellent opportunity for an organised and customer-focused professional to join a busy Billing Team. Initially covering a period of sick leave, the role offers the potential for extension and provides valuable experience within a well-established organisation. You will play a key role in supporting customer billing, account management, payment solutions, and revenue assurance activities, helping to ensure customers receive accurate and timely service. Key Responsibilities Provide excellent customer service and resolve customer queries and complaints. Support customer account management and billing administration processes. Assist with payment plans, credit control and debt recovery activities. Analyse customer consumption data and calculate refunds or additional charges where required. Process refunds, site work requests and sundry invoices. Liaise with internal departments regarding customer accounts and billing enquiries. ..... full job details .....