Billing and Collections Coordinator

Billing and Collections Coordinator Gloucester up to 30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing and Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing and Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Invoicing and Billing: Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management: Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of ..... full job details .....