Billing Advisor

Billing Advisor - CardiffExciting Opportunity - Billing Advisor Role with Hybrid WorkingAre you an experienced professional with a passion for data accuracy and exceptional customer service? If so, this Billing Advisor role could be the perfect next step in your career.This company is seeking a talented Billing Advisor to join their team in Cardiff. As a Billing Advisor, you will play a crucial role in ensuring the integrity and accuracy of data held on the national database. Your responsibilities will include: Analysing reports to identify and resolve any discrepancies or invalid data Investigating issues, determining root causes, and implementing solutions to prevent re occurrence Prioritising and managing multiple reports and workloads to meet key deadlines and service levels Liaising with customers to gather and confirm accurate metering information Supporting continuous improvement by identifying trends, risks, and opportunities to enhance data accuracy and processesTo excel in this Billing Advisor role, you will need strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Experience within the energy industry would be highly desirable.In return, the company offers a competitive salary, a hybrid working pattern (2 days per week on-site), and the opportunity to be a part of an innovative, forward-thinking organisation. If you''re ready to take on this exciting Billing Advisor challenge, we encourage you to ..... full job details .....