https://jobs.co.uk/job/bilingual-customer-service-advisor-hybrid-edinburgh-tripcom--827a31ba-5ef1-40dc-ad2b-da8c43dd6ddd RSS feed for Bilingual Customer Service Advisor | Hybrid | Edinburgh at Trip.com. en-gb Sat, 26 Sep 2026 05:38:22 GMT https://jobs.co.uk/job/bilingual-customer-service-advisor-hybrid-edinburgh-tripcom--827a31ba-5ef1-40dc-ad2b-da8c43dd6ddd https://jobs.co.uk/job/bilingual-customer-service-advisor-hybrid-edinburgh-tripcom--827a31ba-5ef1-40dc-ad2b-da8c43dd6ddd Wed, 23 Sep 2026 23:00:00 GMT Location: Edinburgh | Salary: £26800/annum | Type: Permanent | We''re looking for a Bilingual Customer Service Advisor to join our Customer Support team in Edinburgh. If you''re fluent in another EMEA language and English and enjoy helping people, you''ll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: -26,800 + Monthly performance incentive Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Training: First 12 weeks, Monday - Friday, 8:00am - 4:30pm. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You''ll Love Working Here 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towar... Permanent