Bike Mechanic

Bike Mechanic Northampton Hybrid Up to £28,000 + Bonus Are you an experienced Bike Mechanic looking for a different kind of opportunity? This is a great opportunity to take your technical cycling knowledge beyond the workshop and move into a customer-focused role with a local sports retailer. We are looking for a Bike Mechanic to use their technical knowledge to support customers and stores, helping with bicycle repairs, troubleshooting and aftersales queries. You''ll use your knowledge of bikes and components to find practical solutions, support stores and customers, and help promote repair rather than replacement. What''s in it for you: Salary up to £28,000 plus performance bonus Hybrid working, with 2 to 3 days per week in the Northampton office Career development and ongoing training Staff discounts and wider retail benefits Opportunity to develop your career outside of a traditional workshop environment Collaborative and supportive team environment What you''ll be doing: Providing technical support to customers and stores via phone and email Using your bicycle repair knowledge to troubleshoot technical issues Advising on repairs, servicing and appropriate solutions Supporting stores with aftersales and technical queries Helping identify cost-effective repair solutions for customers Promoting repair and sustainable solutions where appropriate Building strong relationships with stores and internal teams Continuously developing your technical ..... full job details .....