Join Our Team As A Bike Hub Operative!Do you have a passion for working outdoors and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today!Rate of pay: 13.85 per hourFull Time: 35 hours per week - Monday to Friday - Split Shifts (7am - 10am, Return in the evening 4:30pm - 7:30pm)Contract Length: 22 WeeksLocation: Field Based - Waterloo (Potential to be required to work surrounding nearby areas)Proposed Start Date: May 2025Key Responsibilities:- Overflow Management: Efficiently manage the overflow of bikes at Waterloo station by relocating excess bikes to a storage hub located 100 meters away.- Overnight Storage: Securely store bikes overnight in the designated storage hub.- Morning Operations: In the morning, retrieve bikes from the storage hub and place them back in the docking station to ensure availability for customers.- Customer Service: Provide excellent customer service by addressing any queries or concerns from customers. Requirements:- Comfortable with working outdoors- Standard DBS Check and 3 years referencing - Excellent face to face customer service skills Working at Serco, you''ll have a can-do attitude with a genuine passion for excellent customer ..... full job details .....
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