Bi-Lingual Customer Service Advisor (French Speaking)

Job Title: Bi-Lingual Customer Service Advisor (French Speaking) Salary: £27,300 per annum (Full-Time, Permanent, 37.5 hours) Location: Liverpool City Centre (Office based within a remote model: 3-6 weeks training period on site and then a need to be office based once a quarter) please also be aware, this role s hybrid base will move to Manchester City Centre in December of 2026 Working Hours: Mon-Sun (covering shift patterns between 7am-6:15pm) Interviews are taking place immediately for this position so please be aware of that before applying. Are you an experienced Bi-Lingual Customer Service Advisor (English and French Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this role to join a globally known company to work at one of their biggest UK offices. This is an exciting opportunity to play a pivotal role in influencing future of the company s service and shaping customer experience for this and other campaigns. You will interact with customers across all channels and provide a high touch experience for customers at all times in a luxury brand environment. What You ll Do:Delivering a truly luxury experience to their customers in a high-quality customer service format.Answering questions, solving problems and recommending experiences that meet customer needs.Engage with customers to gain a full personal understanding of the customer requirements.Capture, maintain and ensure quality of customer ..... full job details .....