Best Practice Associate

Best Practice Associate
Up to £40,000 + Excellent Benefits
Location: Handforth, Cheshire (Hybrid Working Available)
Are you an experienced compliance or financial planning professional with a passion for driving best practice? I’m recruiting on behalf of a leading, award-winning financial services firm that is looking for a Best Practice Associate to join their growing team.
This role goes beyond traditional compliance — it’s about embedding excellence, ensuring good client outcomes, and supporting a culture where high standards come as standard.
The Role As a Best Practice Associate, you’ll work closely with financial planners, client managers, and other teams across the business to ensure advice, processes, and communications are clear, fair, and effective. You’ll help shape policies, review client files, and make a real impact on how the business delivers results for clients.
Key Responsibilities
- Conducting file and annual reviews to ensure suitability of advice and regulatory adherence.
- Promoting a culture of Best Practice, Consumer Duty, and Treating Customers Fairly.
- Reviewing communications and financial promotions to ensure clarity and compliance.
- Handling complaints in line with regulatory standards.
- Maintaining and updating policies, procedures, and regulatory documentation.
- Partnering with planners and managers to develop client-focused strategies.
- Supporting projects and business initiatives with compliance expertise.
- CII Level 4 Diploma in Regulated Financial Planning (essential).
- Strong knowledge of FCA regulations and compliance frameworks.
- Exceptional attention to detail and communication skills.
- A proactive, collaborative approach to problem-solving and influencing change.
- Up to £40,000 salary plus excellent benefits.
- 33 days’ holiday (plus bank holidays), rising to 38 with service.
- Flexible working framework with hybrid options.
- Funded study support (materials, exams, and paid study leave).
- Bonus scheme, pension, death in service, income protection.
- A supportive culture built on collaboration, growth, and development.
Interested? Please email your CV and a short introduction to benl@integro.partners