Bereavement and Accident Claims Assessor

Bereavement and Accident Claims AssessorAbout People''s Partnership:At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone''s a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We''re a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.What you''ll be doing:Join our Customer Services team at People''s Partnership, where compassion meets expertise. You''ll play a vital role in supporting customers through life''s most sensitive moments, managing claims with professionalism and empathy. Collaborating with colleagues and external partners, you''ll ensure service excellence, regulatory compliance, and continuous improvement. If you''re passionate about making a meaningful impact and thrive in a supportive, purpose-driven environment-this is the role for you.Manage and assess death, ill health, and accident claims across our product range, delivering professional and compassionate support to customers and beneficiaries.Use active listening to understand customer needs, gather relevant information, and ensure accurate claim assessments while maintaining service standards.Support colleagues daily by resolving queries, sharing ..... full job details .....