Benefits Officer

Benefits Officer Job Type: Temporary- Until end of Sept 2026Location: Stevenage, SG1Pay Rate: 14.36 - 17.85 per hourWorking Hours: 09:00 - 17:00Hours per Week: 37Work Pattern: Monday to Friday Job OverviewWe are seeking a detail-oriented and proactive Benefits Officer to support the delivery of high-quality financial and housing support services for a local authority business in Stevenage. This role plays a key part in ensuring clients receive accurate and timely benefit assessments and payments, helping to promote financial stability and housing security.The position will initially be office-based, with potential for hybrid working arrangements subject to performance review. Key ResponsibilitiesBenefits AdministrationCarry out thorough benefit checks to ensure individuals are receiving their full entitlement.Support the completion and submission of benefit applications, including Housing Benefit and Universal Credit.Process changes in circumstances and update claims accordingly.Housing and Rent MonitoringReview and monitor rent accounts to ensure payments are accurate and up to date.Identify arrears or discrepancies and escalate issues where appropriate.Work collaboratively with internal teams to resolve payment-related queries.Housing Benefit SupportCheck, submit, and manage Housing Benefit claims accurately and efficiently.Gather and verify all necessary supporting documentation.Liaise with local authorities and relevant departments to track claim progress.Renewals and ..... full job details .....