Benefits, Debt and Money Advisor

Are you ready to make a real difference in people''s lives by providing specialist debt, benefit, and money advice? This is an exciting opportunity to join our dynamic team at the Royal British Legion. As a Benefits, Debt and Money Advisor you will provide expert guidance and practical support to individuals facing financial difficulties. Through face-to-face, telephone, and email interactions, you will offer tailored advice on legal rights, debt solutions, and benefits entitlements.Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.In this role, you will: - Provide specialist debt casework, ensuring compliance with FCA regulations - Conduct benefit calculations and maximise income opportunities - Provide specialist level welfare benefits casework including the preparation of written submissions and representation at first tier tribunal (full training provided when progressing to dual specialism) - Advocate for clients by drafting letters, gathering medical evidence, and researching case law - Maintain accurate case records for continuity, reporting, and analysis - Build strong relationships with MOD, DWP, NHS, local authorities, and service charities - Stay up to date with changes in debt and social security legislation - Deliver a holistic, person-centred service, ensuring coordinated support - Manage referrals and caseloads to provide timely assistanceWhat we''re ..... full job details .....