Benefits and Local taxation Officer

Job Title: Benefits and Local Taxation OfficerLocation: NewhamRate: 20.38 PAYE hourTerm: Temp 3 monthsAre you passionate about making a difference in your community? Do you thrive in a dynamic environment where your expertise can help residents navigate essential services? If so, we want you to join our team as a Benefits and Local Taxation Officer!What You''ll Do:Serve our community by ensuring accurate council tax collection and benefit payments.Resolve inquiries with effective communication, minimising complaints and fostering positive relationships.Participate in service development initiatives to enhance our offerings.Uphold health and safety standards while promoting a culture of well-being and compliance. Your Role Includes:Managing customer interactions with empathy and professionalism, ensuring their needs are met promptly.Collaborating with various stakeholders and supporting corporate projects.Keeping abreast of changes in legislation and best practices in council tax and benefits.Working flexibly across service points, including home visits when necessary. Who You Are:A dedicated professional with a commitment to equality and diversity.Experienced in processing Housing Benefit and Council Tax Reduction claims.Proficient in IT systems and capable of managing data accurately.A strong communicator with excellent problem-solving skills. If you''re ready to embrace a rewarding challenge and contribute to our vision of seamless customer-focused service delivery, ..... full job details .....