Benefits and Housing Needs Officer, Hybrid Working, Immediate Start, London Based

This East London Authority are looking for a Benefits and Hosuing Needs Officer. Details of the role are:Service Delivery relating to Benefits and Housing Needs including the assessment of Housing Benefit and Council Tax Reduction; discretionary payments; welfare reform; homeless prevention and the provision of housing advice; homeless assessments and reviews; the Council''s Housing Register; Lettings and the allocation of social housing and related initiatives; Housing supply and procurement; the management and maintenance of temporary accommodation and associated financial monitoring, payments and income collection; complaints, Member enquiries and FOIs. To perform all functions within the Benefits and Housing Needs Service namely the processing of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, welfare reform support including discretionary schemes, homelessness prevention and advice, homeless assessment, housing register applications, lettings of housing, housing supply and procurement, management and maintenance of temporary accommodation, financial monitoring and maintenance, payments, complaints, members and mayoral enquiries and FOI requests. To deliver an efficient, high quality and customer-focussed service for a diverse client group including high numbers of vulnerable and disadvantaged households. To mentor both new members of staff and staff from other areas in legislation, practice, procedures, performance of duties and guidance on ..... full job details .....