Benefits Advisor

Age UK Nottingham and Nottinghamshire have an exciting opportunity for two Benefits Advisors to join the team.

Location: Nottingham, NG8 6AD

Hours: 37 per week (part time and flexible working hours considered)

Salary: £24,915.80 per annum (AUNN Band E)

Tenure: Full Time, Permanent

Based: Hybrid – home, office and field based

Closing date: Monday 1st September 2025 at noon

About Us:

Age UK Nottingham & Nottinghamshire is the largest local independent charity providing a wide range of services for older and vulnerable people.

At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well.

We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most.

Benefits Advisor – The Role:

We’re looking for two new Advisors to join us, with a focus on supporting residents in Nottingham City. This is a rewarding role where every day you’ll make a direct, positive impact on people’s lives.

2 roles are available:

- 1 x Permanent

- 1 x Fixed term to 31st March 2026 (with potential for extension)

Benefits Advisor – Key Responsibilities:

- Helping people maximise their income through benefits checks and advice

- Supporting people to complete benefit applications and, where necessary, challenge decisions

- Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services

Benefits Advisor – You:

- Someone with experience in welfare benefits or advice services (training provided to build on what you know)

- Great attention to detail, organisation and communication skills

- Ability to work both independently and as part of a team

- Flexibility to meet the changing needs of the service

Benefits Advisor – Benefits:

- 24 days annual leave (Pro Rata)

- Public holidays

- Flexible working

- A 4% employer contribution pension (in line with auto-enrolment rules)

- Access to a Blue Light Card

- BUPA Employee Assistance Programme

- A range of retail, travel and lifestyle employee discounts

How to Apply

To submit your application for this exciting Benefits Advisor opportunity, please click ‘Apply’ now.

The closing date for receipt of completed applications is Monday 1st September 2025 at noon.

The vacancy may close early if a high volume of applications are received.

Age UK Notts promotes equality and diversity.

Registered Charity Number: (phone number removed)