https://jobs.co.uk/job/bems-customer-support-manager-alecto-recruitment--abe6cf7d-5d52-4cfd-9abf-fe1f7ad30ba3 RSS feed for BEMS Customer Support Manager at Alecto Recruitment. en-gb Wed, 30 Sep 2026 18:03:31 GMT https://jobs.co.uk/job/bems-customer-support-manager-alecto-recruitment--abe6cf7d-5d52-4cfd-9abf-fe1f7ad30ba3 https://jobs.co.uk/job/bems-customer-support-manager-alecto-recruitment--abe6cf7d-5d52-4cfd-9abf-fe1f7ad30ba3 Tue, 29 Sep 2026 23:00:00 GMT Location: Glasgow | Salary: £41000 - £41593/annum Superb Benefits | Type: Permanent | BEMS Customer Support Manager Alecto Recruitment is working with our client who are a UK Leader within the building energy management systems (BEMS) sector. Out of their energy management centre in Glasgow, they are looking to hire a customer support manager. This represents a superb opportunity to join a leader within the BMS / BEMS sectors in a very key position. The Role: You will lead and manage a team of 6 customer support technicians delivering the required services to EMC Customers Being first point of contact for customers nationally Delegating jobs to team members It will be your responsibility to plan and coordinate the customer support services and work programmes Staff support, training and development Holiday and sickness approval Attend customer meetings at the clients request Requirements: We are seeking someone with strong customer service skills It might be that you are coming from an account management or customer service level position Excellent customer communication skills Good IT Skills - Microsoft Excel Leadership, supervisory or strong management skills Any knowledge of BMS / BEMS / HVAC Systems would be an advantage ... Permanent