BAR SUPERVISOR - Harrogate

BAR SUPERVISOR - HarrogateNestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.Key ResponsibilitiesSupport the team, ensuring that you meet and exceed the required standardsProvide and guarantee a consistently high standard of service to guestsResolve customer complaints regarding food/drinks serviceMotivate the team to deliver excellent customer service at all timesPlace orders to ensure stock levels are correct and gross profit margins are achievedKey Skills, Qualities and Experience Hands on approach to work, always being productive and looking to improveDetail orientated and drives standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and work under pressureFriendly, courteous and helpful with excellent communication skillsMotivated to go the extra mile for guests and colleaguesUse of own initiative with willingness to go ..... full job details .....