Banking Customer Service Advisor - Newtownards
Honeycomb is delighted to be partnering with a reputable and long-established banking client in Northern Ireland to recruit a Customer Service Advisor for their Newtownards branch on a temporary contract. This role presents a fantastic opportunity to join an organisation renowned for its commitment to customer care and community values.Role OverviewAs a key part of the branch team, you will be the first point of contact for customers, providing a warm and professional service. The position involves assisting with enquiries, processing teller transactions, and handling cash with accuracy and efficiency. This is a full-time role, Monday to Friday, 9:00 am - 5:00 pm.Key ResponsibilitiesDeliver excellent customer service by resolving queries in a professional and approachable manner.Process deposits, withdrawals, lodgements, and other cash transactions with accuracy.Follow cash handling policies, completing daily reconciliations in line with audit and security requirements.Promote banking services and highlight digital or self-service options where appropriate.Work collaboratively with colleagues to maintain a supportive and efficient branch environment. The PersonWe are looking for someone detail-focused, with strong customer-facing skills and confidence working with cash and figures.Essential:Experience in a role involving direct customer interaction.Accuracy and confidence when working with cash.Strong communication and interpersonal skills.Ability to stay organised and ..... full job details .....
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