Banking Customer Service Advisor - Banbridge

Honeycomb is pleased to be exclusively working alongside a well-respected and long-established banking organisation in Northern Ireland to recruit for a Customer Service Advisor for the Banbridge branch.The CompanyThe company is well-regarded for its commitment to excellent customer service and strong community values. The Banbridge branch offers a warm, welcoming environment focused on delivering a high standard of service to every customer.Role SummaryAs a valued member of the branch team, you will be the first point of contact for customers, ensuring every interaction is professional and welcoming. The role involves assisting with customer queries, processing transactions, and handling cash securely and accurately.Main DutiesProvide a high standard of customer service, responding to enquiries efficiently and courteously.Carry out deposits, withdrawals, lodgements, and other teller operations with precision.Adhere to cash-handling procedures, completing daily reconciliations in compliance with audit and security standards.Promote the bank''s range of services and guide customers toward digital or self-service options when suitable.Contribute to a positive and collaborative team culture within the branch.The PersonWe''re seeking someone detail-oriented, confident in handling cash, and skilled in providing exceptional face-to-face service.Essential Criteria:Experience in a customer-facing position.Positive attitude with a high level of initiative, willingness to help others ..... full job details .....