Band 6 Administration Manager

Overview

Job summary: Applicants are asked to arrange an informal visit to Finchley CDC on the 2nd of October before submitting their application. Please email anila.nair@nhs.net to arrange your slot. Previous applicants need not apply.This role involves developing strong working relationships and working closely with CDC Admin team leads, Admin Team NCL project teams, Service Leads and service users relating to the service specialty they cover to ensure all patients receive a consistent and effective service. This includes working with consultants, medical, nursing and therapy teams, divisional and operational managers, central appointment office, ward administrators, diagnostic and imaging departments, external agencies e.g. GPs, other hospitals, social services, police etc.To develop knowledge and ability to provide cover for key elements of all administration officer\''s work. To develop knowledge and ability to provide Admin cover for the Senior Operations Manager in their absence.

Main duties of the job

Manage the day to day work of the administrative team.Ensure that the administrative team adhere to Trust policies and standard operating procedures at all times, highlighting to senior management any situations where this is not achievable.Manage sickness/absence and recording of annual leave of the team, ensuring service delivery is not compromised, coordinating duty rosters of team where appropriate.Ensure ESR information including annual leave, sickness absence and any changes in employment contracts for the administrative team are maintained in conjunction with HR and payroll.Ensure an equitable allocation and distribution of workload across all teams, with staff working flexibly to accommodate the needs of the patients and the clinicians they are supporting.Manage the recruitment process for the appointment of new staff with support from the senior operations manager.Coordinate and engage in the induction of new team members across the Trust, sharing knowledge and expertise of administrative processes and functions.Monitor individual and team performance regularly, holding 1:1 meetings, appraisals (SDRs) according to Trust Policy and team meetings.With the support of the relevant manager, be responsible for conducting any investigation with regards to performance and conduct issues in line with Trust guidelines.

About us

The Royal Free London NHS Foundation Trust is one of the UK\''s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in AandE, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

Date posted: 05 September 2025Pay scheme: Agenda for changeBand: Band 6Salary: £44,485 to £52,521 a year per annum inclusive of HCASContract: PermanentWorking pattern: Full-timeReference number: 391-RFL-7247515-A-AJob locations: Finchley Memorial Hospital/ Wood Green, Granville Road, London, N12 0JE

Job description

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class ValuesDemonstrable ability to meet the Trust ValuesEducation and professional QualificationsEssential: Educated to degree level or equivalent experience.Desirable: Management qualificationExperienceEssential: To demonstrate a significant level of management in a customer service environmentEssential: Previous experience of line managing staff in a customer service/patient facing environmentEssential: To demonstrate evidence of service improvementSkills and aptitudesEssential: Ability to manage performance/capability/ sicknessEssential: High level of organisational skills and ability to manage allocation of workload across individualsEssential: Flexible / adaptableEssential: Computer literate and experienced in using MS Office packages.Essential: Focused on leading an empowered team.Essential: Demonstrate the skills to continually improve the serviceEssential: Deal effectively with any service specific issues that ariseEssential: Ability to deal with complaints in an appropriate manner.Essential: To implement new ways of working and document standard operating proceduresEssential: Ability to balance individual needs against service needs/delivery.Essential: Ability to present information to an individual or group as appropriate.Essential: In depth knowledge of NHS PAS and EPR or similar administration systemEssential: Good understanding of wider NHS relationships between GPs and acute hospitalsEssential: Understanding of the requirements regarding patient confidentialityEssential: Understanding of best practice in customer service environmentsEssential: Understanding of Trust\''s data quality requirementsEssential: Target setting and performance monitoringDisclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

Employer name: Royal Free London NHS Foundation TrustAddress: Finchley Memorial Hospital/ Wood Green, Granville Road, London, N12 0JEEmployer’s website: ..... full job details .....