Band 3 Verification Officer

Join Our NHS Team - Patient Services Administrator

Location - Belfast City Centre
Rate of pay - -12.75 per hour
Monday to Friday 9am until 5pm

Are you organised, detail-focused, and passionate about supporting patient care? We''re looking for a dedicated Patient Services Administrator to join our NHS team and help manage vital patient communications and entitlement processes.

What you''ll do:

• Prepare and issue initial correspondence and reminder letters to patients.
• Record and update all patient correspondence and documentation using our Case Management System.
• Assess patient entitlement based on information received.
• Manage and update patient entitlement information on the BSO registration system.
• Verify the accuracy of all case management outputs, including patient letters.
• Handle patient enquiries directly, providing guidance in person or over the phone with professionalism and care.

What we''re looking for:

• Strong attention to detail and accuracy.
• Excellent communication and organisational skills.
• A commitment to providing outstanding service to patients and colleagues.

This role offers the chance to play an essential part in supporting equitable access to NHS care and ensuring patients get the right information, every time.

Apply today ! Send cv

Brook Street NMR is acting as an Employment Business in relation to this vacancy.