https://jobs.co.uk/job/aws-engineer-hays-technology--414d0f3e-8124-4d9e-8cdb-8ae05b4a38b1 RSS feed for AWS Engineer at Hays Technology. en-gb Fri, 19 Jun 2026 20:03:31 GMT https://jobs.co.uk/job/aws-engineer-hays-technology--414d0f3e-8124-4d9e-8cdb-8ae05b4a38b1 https://jobs.co.uk/job/aws-engineer-hays-technology--414d0f3e-8124-4d9e-8cdb-8ae05b4a38b1 Fri, 19 Jun 2026 11:51:30 GMT Location: City | Salary: 500000.00-500000.00 Daily | Type: Contract | We''re supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform.This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35- Hybrid working 1-2 days per month on site - 3 - 6 Month contractThe Role (Outside IR35)You will be responsible for maintaining and supporting a live Amazon Connect estate while leading a structured handover. Alongside BAU responsibilities, you will contribute to the transition into a new contact centre platform (CXone), ensuring continuity and a well-documented, supportable environment.Key ResponsibilitiesProvide day-to-day support across Amazon Connect voice, email and chat channelsManage BAU activity, including incidents, defects, backlog and incomplete deliverablesTake ownership of the platform through a structured handover and knowledge captureProduce and enhance technical documentation, including: Contact flows / IVR logicRouting and queue configurationIntegration architectureCarry out ... Contract