https://jobs.co.uk/job/aws-connect-architect-randstad-technologies-recruitment--233745c9-8d4b-4018-bbe9-f59fb9479d3d RSS feed for AWS Connect Architect at Randstad Technologies Recruitment. en-gb Thu, 28 May 2026 22:42:39 GMT https://jobs.co.uk/job/aws-connect-architect-randstad-technologies-recruitment--233745c9-8d4b-4018-bbe9-f59fb9479d3d https://jobs.co.uk/job/aws-connect-architect-randstad-technologies-recruitment--233745c9-8d4b-4018-bbe9-f59fb9479d3d Wed, 06 May 2026 23:00:00 GMT Location: London | Salary: £90000 - £100000/annum | Type: Permanent | Job Title: AWS Connect Architect Location: London, UK (Hybrid - 2 days/week in office) Job Type: Full-Time / Contract The Role We are seeking an experienced AWS Connect Architect to lead the design and implementation of enterprise-scale contact center solutions. This role is ideal for a specialist who excels at integrating Amazon Connect with complex enterprise ecosystems (ServiceNow/Salesforce) using a DevOps-first approach. Key Responsibilities Architect & Design: Lead end-to-end architecture for Amazon Connect, including IVR design, intelligent call routing, and contact flow automation. Integration: Build seamless integrations between AWS Connect and enterprise platforms like ServiceNow and Salesforce using AWS Lambda and API Gateway. Automation: Implement "Contact Center as Code" using Terraform or CloudFormation to ensure scalable, repeatable deployments. Engineering: Develop microservices-based solutions to enhance contact center functionality and performance monitoring (CloudWatch). Collaboration: Partner with stakeholders to translate business requirements into robust technical roadmaps. Technical Requirements Amazon Co... Permanent