AV/VC Engineer - Audio Visual systems - Video Conferencing - Poly Studio - NEAT

AV/VC Engineer - Audio Visual systems - Video Conferencing - Poly Studio - NEAT Location - Birmingham Day Rate - £350 per day Inside IR35 Working Situation - On-site (5x per week) Contract - 9 Months Overview Responsible for management and support of Audio/Visual systems in Meeting Rooms including monitoring, fault diagnosis/resolution, implementation, integration, commissioning and testing. Key Responsibilities Key role within the AV/VC Product Team in the management and support of the AV Equipment within Meeting Rooms. Daily proactive monitoring/maintenance of AV systems in meeting rooms to ensure functioning correctly. Management and end to end ownership of raised support tickets in Remedy Provide 1st and 2nd line technical support for Audio/Video conferencing issues Manage RMA process with suppliers for faulty/warranty AV equipment. Maintain and manage AV estate equipment/spares across the sites. Implement room moves/changes including decommission/redeployment of AV Systems. Key Skills/Experience Experience assisting with the design, delivery or support of technical systems and infrastructure within a technology environment. Experience of AV systems configuration, installation and certification for enterprise use including but not limited to: Poly Studio X and NEAT codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, Logi Sync, Teams Admin Centre/Pro Portal. Remedy/Service Now. Experience and understanding of networking protocols for connected AV ..... full job details .....