AV Account Manager

My client is looking for an ambitious and commercially minded AV Account Manager to join their team and take ownership of a portfolio of existing client accounts, whilst actively identifying and developing new business opportunities.This is a relationship-led role, with a strong focus on retaining, developing and growing existing accounts through an understanding of their clients'' businesses, their AV requirements. Key ResponsibilitiesOwn and develop a portfolio of existing AV clients, building strong, long-term commercial relationships.Become a trusted advisor to clients, understanding their businesses, objectives, challenges and future AV requirements.Proactively identify opportunities to grow revenue and share of wallet across existing accounts.Identify opportunities for additional services, upgrades, projects and recurring revenue.Regularly review client accounts and develop account plans focused on retention, growth and relationship development.Maintain regular contact with key stakeholders and build relationships at multiple levels within client organisations.Lead account reviews and commercial conversations, ensuring clients understand the full range of services we can offer.Work closely with internal teams to ensure projects and services are delivered to a high standard.Monitor client satisfaction and proactively address any issues or concerns before they impact the relationship.Negotiate commercial proposals, pricing and contracts where required.New Business ..... full job details .....