Automotive Service Administrator / Service Advisor

Automotive Service Administrator / Service Advisor Leading Commercial Truck Co Location: West Drayton Salary: £30,000 £32,000 per annum Hours: Monday to Friday, 08 00 Type: Permanent, Full-Time Automotive Service Administrator / Service Advisor-The Role We are recruiting for an experienced Automotive Service Administrator / Service Advisor to join an established Commercial Vehicle Dealership in West Drayton. The successful candidate must have at least 2 years'' recent automotive Service experience and be confident working in a busy Workshop environment. HGV, commercial vehicle or truck experience is highly desirable, but not essential. Candidates from a strong automotive Service background who are looking to move into the commercial vehicle sector are encouraged to apply. Automotive Service Administrator / Service Advisor -Key Responsibilities Booking vehicles into the Workshop and managing service and repair appointments. Creating and maintaining accurate job cards, job codes and customer records. Managing workshop schedules and ensuring jobs progress efficiently. Liaising with customers regarding repairs, costs, progress and completion times. Working closely with Technicians, Parts and Workshop Management. Preparing estimates and quotations where required. Ensuring parts are ordered and available when required. Processing completed job cards and raising invoices. Supporting warranty and manufacturer administration. Providing excellent customer service throughout the ..... full job details .....